A practical nurse (PN) is caring for a client admitted to the medical-surgical floor who is awaiting biopsy results. The client is pacing the room, crying, and states, "I cannot stop worrying. What if I have cancer?" Which of the following responses by the PN is the most therapeutic?
- "It sounds like you are very fearful about the results. I am here to listen if you want to talk."Cevap
- B"Try not to worry too much; everything usually turns out fine."
- C"Why do you think the results will show that you have cancer?"
- D"You should try watching some television to take your mind off the wait."
Cevap
The response that acknowledges the client's fear and offers a listening ear is the most therapeutic choice.
The correct answer uses the therapeutic communication techniques of acknowledging feelings, offering self, and providing an open-ended invitation to share. This validates the client's emotional state and encourages further expression of their concerns in a supportive environment.
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Therapeutic Communication