A client who was recently diagnosed with terminal lung cancer is visibly distressed and tells the practical nurse, "I do not understand why this is happening to me. I have never even smoked a cigarette in my life." Which of the following responses by the nurse is the most therapeutic?
- It must be incredibly frustrating to receive this diagnosis when you have always avoided smoking.Cevap
- BEverything happens for a reason, and I am sure you will find the strength to get through this.
- CYou should focus on the treatment options available to you right now rather than how you got the disease.
- DWhy do you feel that only people who smoke cigarettes develop lung cancer?
Cevap
The response that acknowledges it must be incredibly frustrating to receive the diagnosis after avoiding smoking.
The correct response uses the therapeutic communication technique of reflection. By acknowledging and validating the client's specific feelings of frustration and unfairness regarding their smoking history, the nurse demonstrates empathy and encourages the client to safely express more of their emotions without fear of judgment.
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Anahtar Kavram
Therapeutic Communication: Reflection and Empathy