A client admitted to a dual-diagnosis inpatient unit begins pacing rapidly in the hallway, breathing heavily, and loudly demanding to leave the facility immediately. Which initial actions by the licensed practical nurse (PN) are appropriate? Select all that apply.
- Maintain an open, non-threatening posture while standing approximately two arm-lengths away from the client.Cevap
- Instruct other clients to clear the hallway and remove any mobile equipment from the immediate area.Cevap
- Acknowledge the client's current emotional state by stating, 'You look very distressed; how can I help you right now?'Cevap
- DExplain the logical reasons why leaving the facility early would negatively impact the client's recovery plan.
- EAsk the client, 'Why do you suddenly feel the need to leave when you were doing so well earlier today?'
- FContact the security team to apply physical restraints to prevent an unauthorized elopement from the unit.
Cevap
The appropriate initial actions are to maintain a safe distance with an open posture, clear the hallway of bystanders and hazards, and calmly acknowledge the client's distress.
Effective crisis intervention requires a 'safety first' approach prioritizing least restrictive measures. The correct actions establish physical safety by giving the client adequate space and clearing the milieu of potential victims or hazards. Verbally, the nurse must use simple, validating statements that acknowledge the client's feelings without making demands or asking complex questions.
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Anahtar Kavram
Crisis De-escalation and Milieu Safety Prioritization
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