A practical nurse (PN) is eating lunch in the facility cafeteria with an assistive personnel (AP) from the same unit. The AP begins discussing the challenging behavior of a client they cared for that morning, referring to the client by their room number and medical diagnosis. Which of the following is the most appropriate action by the PN?
- ARemain silent and avoid contributing to the discussion to maintain personal compliance with privacy rules.
- BAdvise the AP to speak more softly to prevent people at nearby tables from hearing the details.
- Interrupt the conversation and remind the AP that client details must not be discussed in public areas.Cevap
- DAllow the AP to finish the story, but report the incident to the unit manager upon returning from lunch.
Cevap
Interrupt the conversation and remind the AP that client details must not be discussed in public areas.
The priority action when a confidentiality breach is actively occurring is to stop it immediately. By interrupting the conversation and reminding the assistive personnel about privacy rules, the practical nurse fulfills their legal and ethical obligation to protect client information from being overheard by others in a public space.
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Confidentiality and Information Security