A practical nurse (PN) is caring for a client admitted with a severe exacerbation of chronic obstructive pulmonary disease (COPD). The PN observes the client returning from the bathroom smelling strongly of cigarette smoke. The client states, "I only took two puffs because my roommate's television is incredibly loud and stressing me out. It is the only way I can calm my nerves in this place." Recognizing the client is using the defense mechanism of rationalization, which response by the PN is the MOST therapeutic?
- It sounds like the noise in your room is making it very difficult to rest. Let's explore some other ways to help you relax without smoking.Cevap
- BWhy would you risk worsening your breathing by smoking when you are already in the hospital for a severe lung problem?
- CYou should not blame your roommate's television for your decision to violate the facility's strict no-smoking policy.
- DTry not to worry about it this time, but please remember that smoking is not allowed anywhere inside the hospital.
Cevap
The most therapeutic response validates the client's stress regarding the loud television and immediately offers to help find alternative, healthy relaxation methods.
The correct response utilizes the therapeutic techniques of acknowledging the client's feelings (frustration with the noise) and offering self to help problem-solve. By redirecting the conversation toward alternative relaxation methods, the practical nurse addresses the underlying anxiety and encourages adaptive coping without validating the harmful behavior of smoking.
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Anahtar Kavram
Therapeutic Communication and Adaptive Coping
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