A client recovering on a surgical unit following an emergent below-the-knee amputation turns away, refuses to look at the surgical site during a dressing change, and loudly demands that the practical nurse (PN) leave the room immediately. Which actions are appropriate for the PN to take to support the client's coping? Select all that apply.
- Remain quietly in the room at a comfortable distance to provide a supportive presence.Cevap
- Acknowledge that feeling angry and overwhelmed is an expected response to the procedure.Cevap
- Document the client's reaction and notify the supervising registered nurse about the refusal of care.Cevap
- DReassure the client that modern prosthetics will allow for a rapid return to their previous lifestyle.
- EInsist that the client briefly look at the surgical site so that the acceptance phase can begin.
- FInform the client that yelling at the nursing staff will not change the outcome of the surgery.
Cevap
The appropriate actions are to remain quietly in the room to provide a supportive presence, acknowledge the client's feelings of anger as an expected response, and document the behavior while notifying the supervising registered nurse.
Remaining quietly in the room provides a non-threatening therapeutic presence, allowing the client space to process acute emotions without feeling abandoned. Acknowledging the client's anger validates their emotional experience and demonstrates empathy. Documenting these coping behaviors and notifying the RN aligns with the PN scope of practice for reporting escalating distress and alterations in the care plan.
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Anahtar Kavram
Supporting adaptive coping during acute denial and anger through therapeutic communication and presence.