A practical nurse (PN) is caring for an older adult client in a long-term care facility. The client suddenly becomes agitated and states, "The voices are telling me to hide under the bed." Which of the following is the best initial response by the nurse?
- I do not hear any voices, but I can see that you are frightened.Cevap
- BWhy do you think the voices are telling you to do that?
- CThese voices are just a normal part of getting older and having dementia.
- DYou need to wear soft wrist restraints so you do not hurt yourself.
Cevap
The nurse should present reality by stating they do not hear the voices, while simultaneously validating the client's feelings of fear.
The correct response effectively acknowledges the client's underlying emotion (fear) and grounds them by calmly presenting reality. This is the standard of care for a client experiencing an active hallucination.
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Anahtar Kavram
Therapeutic communication for sensory and perceptual alterations