A practical nurse is assisting in a community health clinic. A client, who was just informed by the healthcare provider about a suspicious mass found on a routine screening, is pacing the examination room, wringing their hands, and speaking rapidly. The client states, 'I cannot believe this is happening. What if it is cancer? Who will take care of my children if I am gone?' Which response by the practical nurse is the most therapeutic?
- You are feeling very overwhelmed and worried about what will happen to your children.Cevap
- BTry not to worry too much; many masses turn out to be completely harmless.
- CYou should sit down and take some deep breaths so we can discuss the next steps.
- DWhy are you immediately assuming the worst when we do not have any biopsy results yet?
Cevap
The most therapeutic response is to reflect the client's feelings by acknowledging their overwhelming worry about their children.
The correct answer utilizes the therapeutic communication technique of reflection. By restating the client's primary concerns and acknowledging their emotional state, the nurse validates the client's feelings and creates a safe space for them to continue expressing their fears without judgment.
Adım Adım Çözüm
Anahtar Kavram
Therapeutic Communication
Tahmini Süre:1m 0s