A home hospice nurse arrives for a scheduled visit to a client with end-stage amyotrophic lateral sclerosis (ALS). The client's spouse, who is the primary caregiver, is crying and states, "I just cannot do this anymore." The client's sibling, who recently arrived from out of town, is standing in the room arguing loudly, "You are completely neglecting my brother!" The client is awake in bed and visibly distressed by the interaction. Which of the following is the priority nursing action?
- AProceed directly to the client's bedside to perform a physical assessment and evaluate for any physical signs of neglect.
- BInform the sibling that the spouse has been providing 24-hour care and needs support rather than criticism.
- Request that the spouse and sibling step into another room, then acknowledge the emotional stress both are experiencing.Cevap
- DInstruct the sibling to leave the residence immediately until the spouse has had adequate time to calm down.
Cevap
The priority action is to ask the family members to step into another room and then acknowledge their emotional stress.
The correct action prioritizes the client's immediate emotional and physical safety by removing the loud conflict from the client's presence. Validating the feelings of both family members without taking sides establishes a therapeutic environment, addresses caregiver strain, and initiates neutral conflict resolution.
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Anahtar Kavram
Family Dynamics and Conflict De-escalation