An oncology nurse enters the room of a client with advanced pancreatic cancer who recently signed a Do Not Resuscitate (DNR) directive. The client is crying quietly and states, 'By signing that document, I feel like I am abandoning my children and giving up on my faith.' Which response by the nurse is the most therapeutic?
- This is clearly a very distressing time for you. Please share more about what giving up means to you in this moment.Cevap
- BYour children love you deeply and they understand that you have fought this illness as hard as you could.
- CWhy would you think that making a medical decision for your physical comfort goes against your religious beliefs?
- DI will instruct the unlicensed assistive personnel to stay with you and provide comfort while I page the spiritual care team.
Cevap
The correct answer is the option that validates the client's feelings and uses open-ended communication to explore their concerns further.
The correct response utilizes two key therapeutic communication techniques: validation and broad opening. By acknowledging that this is a distressing time, the nurse validates the client's emotional state. Asking the client to share more about their feelings encourages the open expression of spiritual and emotional distress without judgment, assumptions, or defensive posturing.
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Anahtar Kavram
Therapeutic Communication in End of Life Care