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Zorluk: KolayTherapeutic Communication

A client who was recently diagnosed with type 2 diabetes mellitus tells the clinic nurse, "I will never be able to eat any of my favorite foods again. Having to follow this strict diet is going to ruin my life." Which of the following is the most therapeutic response by the nurse?

  1. It sounds like you are feeling overwhelmed by the changes you need to make to your diet.Cevap
  2. B
    Why do you feel like this new diet is going to completely ruin your life?
  3. C
    Try not to worry; millions of people manage diabetes every day and still enjoy eating.
  4. D
    You should focus on exploring the healthy foods you can eat instead of the ones you cannot.

Cevap

It sounds like you are feeling overwhelmed by the changes you need to make to your diet.
The correct response utilizes the therapeutic technique of reflection. By restating and acknowledging the client's feelings of being overwhelmed, the nurse validates the emotional state, demonstrates active empathy, and encourages the client to explore their feelings further without feeling judged.

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1
Analyze the client's statement to identify the underlying emotion.
The client is expressing feelings of being overwhelmed, frustrated, and sad about the dietary restrictions.
Understanding the core emotion is necessary to select a response that validates the client's experience.
2
Evaluate the nursing responses to find the one that reflects and validates the client's emotion without passing judgment.
The statement acknowledging that the client is feeling overwhelmed successfully reflects the emotion and promotes further dialogue.
Therapeutic communication focuses on the client's feelings and avoids conversational blocks like advice, false reassurance, or probing.

Anahtar Kavram

Therapeutic Communication: Reflection and Validation
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