An adolescent client admitted to a general pediatric unit for the management of diabetic ketoacidosis becomes increasingly upset after being informed that friends cannot visit after visiting hours. The client yells profanities, throws a plastic water pitcher against the wall, and demands to leave the hospital immediately. What is the priority nursing action?
- Maintain a non-confrontational body posture, stand at an angle to the client, and use a calm tone of voice.Cevap
- BRequest a prescription for a rapid-acting intramuscular sedative from the healthcare provider.
- CAssign an unlicensed assistive personnel to remain in the room and closely observe the client.
- DInform the client that this behavior is unacceptable and will result in the loss of unit privileges.
Cevap
The correct priority action is to maintain a non-confrontational body posture, stand at an angle to the client, and use a calm tone of voice.
During an acute behavioral escalation, the initial priority is safety and verbal de-escalation. Standing at an angle (rather than face-to-face) appears less threatening, reduces the perception of confrontation, and maintains a safer physical position for the nurse. Using a calm, even tone of voice and a relaxed posture can help lower the client's anxiety and prevent further escalation. These non-pharmacological, least-restrictive interventions must be attempted first.
Adım Adım Çözüm
Anahtar Kavram
De-escalation and Least Restrictive Behavioral Interventions