A System Administrator at a renewable energy company must immediately block login access for a customer support representative who is currently selected as the default record owner in an active Lead Assignment Rule. Which two statements describe the correct administrative approach for handling this user account? (Select 2 answers)
- Freeze the user account immediately to block login access without altering active system process references.Cevap
- BDeactivate the user account immediately, which automatically clears references in active assignment rules.
- Reassign or replace the user reference in the Lead Assignment Rule before attempting account deactivation.Cevap
- DFreeze the user account to immediately release the user license so it can be assigned to a replacement employee.
Cevap
Freezing the user account allows an administrator to immediately prevent login without disrupting system automation, while replacing the user reference in the Lead Assignment Rule is required before deactivating the user to release the license.
Freezing a user account immediately blocks access while allowing administrators time to update active system references. Removing or updating the user's reference in the Lead Assignment Rule allows the user to be safely deactivated afterward to release the user license.
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User Freezing vs. User Deactivation in Salesforce Administration
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