A Salesforce administrator at a renewable energy company is configuring Lead Custom Field Mapping to ensure qualified prospect preferences transfer during conversion. The administrator creates a custom picklist field on the Lead object named 'Installation Type'. However, when attempting to map this field in Lead Conversion Settings, the expected target custom field on the Contact object does not appear in the dropdown menu. What is the most likely cause of this issue?
- The custom field on the Contact object has a different data type than the custom picklist field on the Lead object.Cevap
- BThe target Contact custom field has not been assigned to the active Contact Record Type picklist selection.
- CThe default Opportunity stage for lead conversion is not linked to an active Sales Process.
- DCustom Lead fields can only be mapped to custom Account fields, not to custom Contact fields.
Cevap
The custom field on the Contact object has a different data type than the custom picklist field on the Lead object.
In Salesforce Lead Custom Field Mapping, target custom fields on Account, Contact, or Opportunity objects must have matching data types with the source custom field on the Lead object. If a custom Picklist field on Lead is being mapped, only custom Picklist fields on the target objects will appear in the mapping dropdown.
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Lead Custom Field Mapping Rules
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