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Zorluk: KolayDashboard Design, Components, and Dynamic Filters

A Salesforce administrator is building an executive summary dashboard for customer support leadership. When attempting to add a donut chart component to display case volume categorized by origin, the administrator finds that chart visual types are disabled in the dashboard builder. What configuration detail in the underlying report is causing chart components to be unavailable?

  1. The source report is formatted as a tabular report and lacks at least one row or column grouping.Cevap
  2. B
    The source report contains a row-level formula field, which disables all graphical component options.
  3. C
    The source report exposes records to users who lack organization-wide default access to the Case object.
  4. D
    The source report returns more than 50,000 total records, exceeding the maximum evaluation limit for dashboard components.

Cevap

The source report is formatted as a tabular report and lacks at least one row or column grouping.
In Salesforce, chart components (such as donut, pie, bar, line, and column charts) require aggregated data. A source report must be grouped by at least one row or column (Summary, Matrix, or Joined report format) for chart components to be enabled in the dashboard builder. A plain tabular report can only be displayed using table components.

Adım Adım Çözüm

1
Identify the requirement for adding visual charts (such as donut, bar, or line charts) to a Salesforce dashboard.
Visual chart components plot grouped data categories along axes or segments.
Charts rely on grouped summary data to aggregate metric values across categories.
2
Evaluate why chart options are disabled when configuring the dashboard component.
Tabular reports contain only un-grouped record rows and columns, making it impossible for chart components to summarize metric data.
Adding a group by field (converting the report to a Summary or Matrix format) is required to unlock chart component options.

Anahtar Kavram

Dashboard Component Source Report Grouping Requirements
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