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Zorluk: KolayWorkflow Rules and Actions

A Salesforce Administrator needs to automatically send a SOAP-based notification to an external third-party inventory system whenever an Opportunity record reaches the 'Closed Won' stage. Which workflow action should the administrator add to the workflow rule to satisfy this requirement?

  1. Outbound MessageCevap
  2. B
    Email Alert
  3. C
    Field Update
  4. D
    Task Assignment

Cevap

Outbound Message is the correct workflow action to send external XML/SOAP notifications to web services.
Outbound Message is the only standard Workflow Action capable of transmitting an automated SOAP/XML message containing designated record field values directly to an external endpoint URL.

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1
Identify the functional requirement in the scenario.
The requirement specifies sending an automated notification to an external third-party system endpoint upon record evaluation.
Salesforce provides specific action types for internal vs external automation.
2
Evaluate available Workflow Action types.
The four standard workflow actions are Field Update, Task, Email Alert, and Outbound Message.
Only Outbound Message transmits a SOAP formatted XML payload directly to an external URL endpoint.

Anahtar Kavram

Workflow Actions Capabilities
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