An administrator at a renewable energy company builds an executive dashboard containing components based on both Account reports and Opportunity reports. The administrator configures a dashboard filter using the Account Industry field. During testing, selecting an industry value filters the Account-based components, but the Opportunity-based components continue displaying unfiltered data. What action should the administrator take to resolve this issue?
- AUpdate the dashboard security configuration to set the running user as 'View dashboard as the logged-in user'.
- BRecreate the Opportunity source report as a summary report using a row-level formula to enable dynamic dashboard filtering.
- Edit the dashboard filter properties and manually map the filter to the Account Industry field for the Opportunity source report.Cevap
- DCreate a custom matching rule on the Opportunity object to synchronize Account filter criteria across report types.
Cevap
The administrator must edit the dashboard filter properties and manually map the filter to the Account Industry field for the Opportunity source report.
Dashboard filters apply criteria to components based on mapped fields. When dashboard components rely on reports built from different objects (such as Accounts and Opportunities), Salesforce may not automatically detect which field in the Opportunity report corresponds to the Account Industry filter. Manually editing the dashboard filter settings to map the filter to the Account Industry field available on the Opportunity object ensures all components update correctly when the filter is applied.
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Dashboard Filter Field Mapping Across Multiple Source Reports
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