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Zorluk: KolayEinstein Activity Capture and Sync Configurations

A sales manager requests that a group of five account executives spread across different departments be granted access to sync their Outlook emails and calendar events into Salesforce. What is the correct setup step an administrator should take to enable Einstein Activity Capture for only these specific users?

  1. Add the specific users to an Einstein Activity Capture permission set.Cevap
  2. B
    Clone each user's profile and enable the Einstein Activity Capture system permission.
  3. C
    Change the Organization-Wide Default sharing setting for Activity to Public Read/Write.
  4. D
    Add the corporate mail server IP address to the org-wide Network Access trusted IP list.

Cevap

Add the specific users to an Einstein Activity Capture permission set.
Salesforce best practices dictate that additive capabilities such as Einstein Activity Capture should be granted using permission sets. This allows administrators to selectively entitle users regardless of their assigned profile.

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1
Identify the requirement
Selective feature enablement for a subset of users across multiple profiles.
Only five account executives require access, while others on the same profiles do not.
2
Determine the appropriate access control mechanism
Use a permission set to grant additive functional access.
Profiles define baseline permissions, whereas permission sets extend functional permissions without affecting unrelated users on those same profiles.

Anahtar Kavram

Einstein Activity Capture Permission Set Assignment
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