An administrator at a telecommunications provider is assembling an executive dashboard in Lightning Experience using components derived from three distinct report types: Accounts with Subscriptions, Cases with Accounts, and Invoices with Accounts. After adding a dynamic dashboard filter based on the Account Region field from the Accounts with Subscriptions source report, the administrator notices that components driven by the Invoices with Accounts report type do not respond when users select filter values. What is the root cause of this issue, and how should the administrator resolve it?
- ADashboard components inherit field security from the viewing user; because users lack Field-Level Security for the region field on invoices, the filter automatically disables component interactivity.
- The equivalent region field for the Invoices with Accounts report type was not mapped in the filter configuration; the administrator must edit the dashboard filter settings and select the corresponding field for that source report.Cevap
- CDashboard filters cannot filter components whose underlying reports contain summary formulas; the administrator must re-create the invoice report calculations using row-level formulas before filtering.
- DFilter mapping requires that every source report have identical record type picklist assignments; the administrator must assign matching record types across all objects represented on the dashboard.
Cevap
The equivalent region field for the Invoices with Accounts report type was not mapped in the filter configuration; the administrator must edit the dashboard filter settings and select the corresponding field for that source report.
In Salesforce Lightning Experience, when a dashboard includes components derived from different report types, a dynamic dashboard filter must be mapped to an equivalent field for each report type. If an equivalent field is not selected for a given source report during filter setup, the components linked to that report will ignore the filter selections until the administrator explicitly maps the field.
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Anahtar Kavram
Dashboard Filter Field Mapping Across Multiple Report Types