Soru

Zorluk: OrtaUser Activation, Deactivation, and Freezing

An administrator at a logistics enterprise needs to temporarily prevent a user from logging into Salesforce while they are on extended administrative leave. The user is currently assigned as the running user for several active scheduled Apex jobs and automated process flows. Which action should the administrator take to stop the user from logging in without causing background automation failures?

  1. Freeze the user account from the user detail page.Cevap
  2. B
    Deactivate the user account from the user detail page.
  3. C
    Delete the user record permanently from the organization.
  4. D
    Expire the user's password and change their profile to Minimum Access.

Cevap

Freeze the user account from the user detail page.
Freezing a user account prevents the user from logging into Salesforce while preserving background execution contexts. This allows scheduled Apex jobs, workflow rules, and process flows where the user is designated as the running user to continue operating without disruption.

Adım Adım Çözüm

1
Identify the primary administrative objective and technical constraints.
Login access must be blocked immediately, but background jobs executing under this user must remain functional.
Deactivating a user assigned as a running user for active scheduled Apex jobs will cause system runtime errors.
2
Evaluate the functional difference between freezing and deactivating a user.
Freezing blocks login access without freeing up the user license or disrupting running user dependencies.
Freezing is specifically designed for scenarios where deactivation cannot immediately occur due to background operational dependencies.

Anahtar Kavram

User Freezing vs Deactivation Dependencies
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