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Zorluk: ZorChatter Settings, Feed Tracking, and Publisher Layouts

An administrator at Apex Solutions is configuring Chatter collaboration features for a custom object named Service_Contract__c. Support managers report two specific issues:
1. Automated updates are not appearing in the record feed when the custom field Contract_Status__c is modified.
2. A custom Quick Action named 'Log Inspection' is not visible on the Chatter feed panel on the Service_Contract__c record page, even though Chatter is enabled globally.

Which combination of administrative actions will resolve both issues?

  1. Enable Feed Tracking for the Service_Contract__c object while checking the Contract_Status__c field in Setup, and add the Log Inspection action to the Salesforce Mobile and Lightning Experience Actions panel on the Service_Contract__c Page Layout.Cevap
  2. B
    Enable Feed Tracking globally in Chatter Settings without selecting specific fields, and assign the Log Inspection action to the Global Publisher Layout.
  3. C
    Check the Track Feed History checkbox directly on the custom field definition for Contract_Status__c, and add the Log Inspection action to the Chatter Feed Layout.
  4. D
    Enable Feed Tracking for Service_Contract__c selecting Contract_Status__c, and set the Chatter Publisher layout to inherit actions automatically from standard buttons.

Cevap

Enable Feed Tracking for the Service_Contract__c object with the Contract_Status__c field selected in Setup, and add the Log Inspection action to the Salesforce Mobile and Lightning Experience Actions section of the Service_Contract__c Page Layout.
Enabling Feed Tracking for the specific object and selecting the tracked fields in Setup enables automated record updates in Chatter feeds. Placing the Quick Action in the Salesforce Mobile and Lightning Experience Actions section of the object page layout makes it visible on the Lightning record page Chatter publisher.

Adım Adım Çözüm

1
Configure Feed Tracking for the object and field
Navigate to Setup > Feed Tracking, select Service_Contract__c, check Enable Feed Tracking, and select the Contract_Status__c field.
Automated system feed posts for field changes require Feed Tracking to be explicitly enabled for both the object and the target fields.
2
Customize the Page Layout publisher actions
Edit the Service_Contract__c Page Layout and drag the Log Inspection action into the Salesforce Mobile and Lightning Experience Actions section.
Record page Chatter feed actions in Lightning Experience are driven by the Salesforce Mobile and Lightning Experience Actions section of the page layout assigned to the user.

Anahtar Kavram

Chatter Feed Tracking configuration and Publisher Layout customization
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