A 78-year-old account holder requests an immediate cash transfer to a foreign bank account and simultaneously submits an order to liquidate mutual fund shares. The broker-dealer suspects the customer is a victim of financial exploitation by a new acquaintance. In evaluating compliance duties under FINRA Rule 2165 and FINRA Rule 4512, which of the following statements correctly describe the firm's allowable actions? (Select all that apply.)
- The member firm may place a temporary hold on the outward transfer of cash funds from the customer's account.Cevap
- The member firm may communicate with the customer's designated trusted contact person to discuss suspicions surrounding the financial request.Cevap
- CThe member firm is authorized under Rule 2165 to place a temporary hold on the execution of the customer's mutual fund sell order.
- DThe member firm may maintain the initial temporary disbursement hold for up to 30 business days prior to seeking a court extension.
Cevap
The member firm may place a temporary hold on the outward transfer of cash funds from the customer's account, and the firm may communicate with the customer's designated trusted contact person to discuss suspicions surrounding the financial request.
Under FINRA Rule 2165, member firms have the authority to place a temporary hold on disbursements of funds or securities if they reasonably suspect financial exploitation of a specified adult (age 65+ or 18+ with impairment). Furthermore, under FINRA Rules 4512 and 2165, firms are permitted to contact the customer's designated trusted contact person to share details regarding potential financial exploitation.
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FINRA Rule 2165 Financial Exploitation Disbursement Holds vs. Trade Execution