During an inter-departmental advisory meeting on urban flood mitigation, a Chief Engineer presents a technical flood-risk model using dense hydrologic modeling terminology, obscure formulas, and specialized statistical acronyms to non-technical community delegates. Simultaneously, a local community representative refrains from seeking clarification or sharing critical ground-level drainage observations, operating under a deeply ingrained mistrust that senior officials habitually dismiss public feedback as unscientific. Which of the following correctly identifies the primary communication barriers demonstrated by the Chief Engineer and the community representative, respectively?
- Semantic barrier for the Chief Engineer, and psychological barrier for the community representativeCevap
- BPhysical barrier for the Chief Engineer, and paralinguistic barrier for the community representative
- COrganizational barrier for the Chief Engineer, and kinesic barrier for the community representative
- DPsychological barrier for the Chief Engineer, and environmental noise barrier for the community representative
Cevap
Semantic barrier for the Chief Engineer, and psychological barrier for the community representative.
The option stating 'Semantic barrier for the Chief Engineer, and psychological barrier for the community representative' is correct because semantic barriers occur when sender and receiver interpret language, symbols, or technical jargon differently. The Chief Engineer's use of obscure hydrologic acronyms impedes clear comprehension by non-technical listeners. Conversely, psychological barriers arise from internal emotional states, attitudes, and past experiences—such as mistrust and fear of being dismissed—which cause the community representative to withhold valuable feedback.
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Anahtar Kavram
Classification of Communication Barriers: Semantic vs Psychological