Soru

Zorluk: KolayBarriers to Effective Communication

During a district administrative meeting, a block development officer fails to process key instructions because of severe anxiety regarding an upcoming performance audit. Which type of communication barrier is primarily responsible for this failure?

  1. Psychological barrierCevap
  2. B
    Environmental noise barrier
  3. C
    Paralinguistic barrier
  4. D
    Aggressive behavior barrier

Cevap

The primary barrier is a psychological barrier, as the officer's internal anxiety and emotional stress interfere with message processing.
The failure to process information due to personal anxiety represents a psychological barrier because internal emotional states directly obstruct active listening and cognitive decoding.

Adım Adım Çözüm

1
Analyze the cause of the communication failure in the given scenario.
The officer is unable to listen effectively due to personal anxiety about an audit.
Identifying whether the source of interference is internal (cognitive/emotional) or external (physical/vocal) determines the barrier category.
2
Classify internal emotional distress within standard communication barrier categories.
Internal emotional states such as anxiety, stress, or prejudice fall under psychological barriers.
Psychological barriers arise from the psychological frame of mind of the receiver or sender.

Anahtar Kavram

Psychological Barriers to Communication
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