Read the following passage carefully:
"While traditional bureaucratic procedures in municipal administration have often delayed public service delivery, recent digital governance initiatives offer a promising path forward. The introduction of single-window online portals for public grievances has significantly reduced processing times and enhanced administrative transparency. However, local authorities must remain cautious about the digital divide, as marginalized and elderly populations risk exclusion if physical service centers are hastily shut down. Therefore, a balanced approach that combines technological innovation with accessible offline helpdesks represents the most prudent strategy for inclusive governance."
Based on the passage, which of the following best describes the author's attitude toward the adoption of digital governance in municipal administration?
- Cautiously optimistic and pragmaticCevap
- BUnreservedly enthusiastic and celebratory
- CSeverely critical and hostile toward modernization
- DDismissive due to the inherent failure of digital tools in developing nations