An Estate Officer at a state university is chairing a joint committee meeting to finalize the use of a newly constructed multipurpose campus pavilion. The committee is sharply divided: the student council insists on establishing a 24-hour recreational center, while the faculty association demands exclusive use of the space for a daytime research incubator. Both factions are rigidly holding their positions, discussions have broken down, and both sides are threatening to boycott upcoming university events. As the chairperson, which of the following is the most effective interpersonal negotiation strategy to resolve the deadlock and foster constructive group dynamics?
- Suspend the debate over their rigid demands and guide the committee to identify their underlying core needs, facilitating a collaborative session to explore shared-use schedules and modular space partitioning.Cevap
- BIssue a firm ultimatum declaring that if both parties do not compromise and submit a joint proposal by the end of the meeting, the pavilion will be permanently repurposed for administrative offices.
- CDissolve the deadlocked committee and unilaterally divide the pavilion space equally between the two groups using executive authority to ensure immediate operational readiness.
- DBypass the hostile committee negotiations and immediately escalate the dispute to the Vice-Chancellor's office for an emergency statutory ruling to avoid further confrontation.
Cevap
The most effective strategy is to suspend the debate over rigid demands and guide the committee to identify underlying core needs, facilitating a collaborative session for shared-use scheduling and space partitioning.
The correct strategy utilizes integrative (interest-based) negotiation. In group dynamics, when parties are deadlocked over rigid, incompatible positions (e.g., 24-hour recreation vs. daytime research), an effective leader shifts the focus to their underlying interests (e.g., specific times of use, spatial needs). By guiding the committee to explore modular partitioning and shared scheduling, the chairperson transforms a competitive standoff into a collaborative problem-solving session, fostering constructive group dynamics.
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Anahtar Kavram
Integrative Negotiation and Interest-Based Relational Approach