A 45-year-old man with a history of a mechanical aortic valve replacement is admitted to the general medical ward for the treatment of severe cellulitis. He is prescribed intravenous cefazolin and continued on his home dose of warfarin. On hospital day 4, his cellulitis is clinically improving, but he reports new-onset, severe lower back pain and bilateral lower extremity weakness. An emergent magnetic resonance imaging (MRI) scan of the spine reveals an epidural hematoma causing spinal cord compression, necessitating immediate neurosurgical decompression. A subsequent review of the patient's electronic health record (EHR) reveals that his international normalized ratio (INR) drawn earlier that morning was 7.5. This critical laboratory value was not reviewed by the primary care team during morning rounds because the results were delayed by the laboratory and posted only after the team had finished rounding on the unit. A root cause analysis (RCA) identifies the delayed recognition of the critical INR as the primary driver of the adverse outcome. Based on the hierarchy of intervention effectiveness, which of the following is the most effective systemic action to prevent this type of error from recurring?
- Implementing a hard-stop EHR algorithm that automatically halts active anticoagulant orders and triggers an urgent alphanumeric page to the primary team when an INR exceeds 5.0Cevap
- BInstituting a daily nursing checklist to verify that physicians have reviewed all morning coagulation laboratory results before the end of the day shift
- CAssigning a permanent disciplinary note in the professional files of the attending physician and the laboratory technician detailing their involvement in a sentinel event
- DDeveloping a departmental policy that requires the primary medical team to manually telephone the laboratory at the conclusion of rounds to verify all pending critical studies
- ERequiring all internal medicine residents to attend a mandatory lecture series on the pharmacokinetics of warfarin and the management of supratherapeutic INR levels