A field support technician is servicing an enterprise thin-and-light laptop. The user reports that the built-in screen periodically flickers and goes completely dark, though an external monitor connected via DisplayPort functions normally. During internal disassembly, the technician observes that the laptop utilizes an Organic Light-Emitting Diode (OLED) display assembly. The technician plans to order and replace a fluorescent backlight inverter board to solve the dark screen issue. Additionally, the user wants to expand the system memory from 8 GB to 16 GB. Hardware documentation confirms that 8 GB of RAM is soldered directly to the motherboard and that one unpopulated memory slot is available. Which of the following statements correctly evaluates the technician's proposed repair and upgrade plan?
- The display repair plan is flawed because OLED screens produce light on a per-pixel basis and do not use a backlight inverter; memory can be upgraded by inserting a single 8 GB SO-DIMM module into the available expansion slot.Answer
- BThe display repair plan is correct because intermittent screen blackouts on mobile displays stem from inverter failure; memory expansion requires removing the soldered RAM and installing two matching 8 GB SO-DIMM modules.
- CThe display repair plan is flawed because OLED displays require LED driver boards instead of inverters; memory expansion requires installing a standard 8 GB dual in-line memory module (DIMM) into the expansion slot.
- DThe display repair plan is correct because all laptop displays require high-voltage inverters; memory expansion cannot be completed because M.2 storage controllers disable secondary RAM expansion slots.