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Difficulty: EasyLaptop Hardware Components and Upgrades

A field technician is preparing to upgrade the system RAM on a corporate laptop. Which TWO of the following actions and component selections are required to perform this upgrade correctly and safely?

  1. Select SO-DIMM modules that match the laptop memory slot specification.Answer
  2. Disconnect the AC power adapter and remove or disconnect the internal battery before installing the RAM.Answer
  3. C
    Purchase standard full-sized desktop DIMM modules because they share identical pin configurations with laptop sockets.
  4. D
    Install a fluorescent inverter board on the motherboard slot to supply power to the memory module.

Answer

The technician must select SO-DIMM form-factor memory modules and ensure all power sources, including the AC power adapter and internal battery, are disconnected prior to replacing or adding hardware.
Upgrading laptop memory requires using SO-DIMM (Small Outline Dual In-line Memory Module) memory modules designed specifically for the smaller physical dimensions of laptop motherboards. Additionally, safety protocols mandate disconnecting all external AC power and the internal battery before opening the laptop chassis to avoid short circuits.

Step-by-Step Solution

1
Identify the correct form factor for laptop RAM.
Determine that SO-DIMM (Small Outline DIMM) modules are required for laptops, as standard desktop DIMMs will not physically fit.
Laptops use compact form-factor hardware to conserve internal chassis space.
2
Follow electrostatic discharge (ESD) and safety procedures.
Unplug the laptop from wall power and disconnect/remove the internal battery.
Removing power sources prevents short circuits and hardware damage while working inside the device.

Key Concept

Laptop RAM Form Factors and Hardware Safety Precautions
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Topics

Laptop Hardware Components and Upgrades

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