A field technician needs to safely replace an internal M.2 solid-state drive (SSD) in a corporate laptop. Place the technician's repair steps in the correct sequence from first to last.
- 1Shut down the laptop and disconnect the AC power adapter.
- 2Remove the bottom cover and disconnect the internal battery cable from the system board.
- 3Unscrew the retaining fastener from the existing M.2 SSD and pull the drive out of the slot.
- 4Slide the replacement M.2 SSD into the slot at an angle and tighten the retaining fastener.
Answer
The correct order for safely replacing a laptop M.2 SSD is: 1) Shut down the laptop and disconnect the AC power adapter; 2) Remove the bottom cover and disconnect the internal battery cable from the system board; 3) Unscrew the retaining fastener from the existing M.2 SSD and pull the drive out of the slot; 4) Slide the replacement M.2 SSD into the slot at an angle and tighten the retaining fastener.
Safely replacing laptop hardware requires isolating all power sources prior to handling internal circuitry. External AC power is disconnected first, followed by internal battery disconnection once the chassis is opened. After power isolation, the original M.2 SSD retaining screw is removed to release the drive, and finally the replacement M.2 SSD is inserted into the key slot and secured.
Step-by-Step Solution
Key Concept
Standard laptop component replacement and electrical safety sequence