Question

Difficulty: HardStorage Devices and Interfaces

A technician is deploying a hot-swappable SATA III SSD drive bay in a desktop workstation. After connecting the drive bay to an internal SATA port on the motherboard, the technician inserts a SATA SSD while the operating system is running, but the system fails to recognize the drive until the computer is restarted. Upon inspecting the system's UEFI/BIOS setup, the technician finds that the SATA controller mode is currently set to IDE compatibility mode. Which action must the technician take to enable native hot-swapping capabilities for the SATA drives?

  1. Reconfigure the SATA controller mode in the UEFI/BIOS settings from IDE to AHCI.Answer
  2. B
    Replace the SATA SSD with an M.2 NVMe solid-state drive, as NVMe is the only storage protocol that supports dynamic device insertion.
  3. C
    Format the SATA SSD with the exFAT file system prior to inserting it into the hot-swap drive bay.
  4. D
    Clear the motherboard CMOS memory jumpers to reset POST hardware detection routines.

Answer

Reconfigure the SATA controller mode in the UEFI/BIOS settings from IDE to AHCI.
Reconfiguring the SATA controller mode in UEFI/BIOS from IDE to AHCI (Advanced Host Controller Interface) enables native SATA protocols. AHCI provides support for Hot Plug capability (hot-swapping drives while the OS is running) and Native Command Queuing (NCQ), allowing the operating system to dynamically detect newly attached SATA drives without requiring a system reboot.

Step-by-Step Solution

1
Identify the storage feature requirement
Hot-swapping allows drive insertion and removal while the operating system is actively powered on and running.
The technician needs live drive recognition without requiring system reboots.
2
Analyze the current SATA controller configuration
The SATA controller is set to IDE mode, which emulates legacy parallel ATA storage controllers.
IDE compatibility mode disables advanced SATA capabilities such as Hot Plug support and Native Command Queuing (NCQ).
3
Determine the necessary controller protocol change
Switching the controller mode to AHCI (Advanced Host Controller Interface) enables native SATA driver features in the OS.
AHCI exposes hardware-level hot-plug signals to the operating system host bus adapter.

Key Concept

SATA Controller Modes (AHCI vs. IDE) and Hot-Swapping Requirements
Estimated Time:1m 30s
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