An IT technician is preparing to perform an in-place upgrade on a corporate workstation from Windows 10 Pro to Windows 11 Pro. The upgrade must preserve all existing user files, system settings, and installed applications. In what chronological sequence should the technician execute the steps for this upgrade process?
- 1Run a system compatibility assessment to verify hardware support, including TPM 2.0, UEFI, and Secure Boot readiness.
- 2Perform a comprehensive system backup of user data, profiles, and state to external or network storage.
- 3Mount the target Windows 11 installation ISO within the active Windows 10 desktop environment and run setup.exe.
- 4Configure the installation wizard options to retain personal files, settings, and installed applications.
- 5Complete the reboot process and execute post-installation verification, including running Windows Update and driver updates.
Answer
The correct operational sequence begins with assessing hardware compatibility (TPM 2.0 and Secure Boot), performing a full data backup, launching setup.exe from inside the running operating system, choosing the option to retain files and applications in the setup wizard, and finishing with post-installation system updates and driver checks.
The correct sequence followsCompTIA IT deployment best practices for in-place OS upgrades: first assess system hardware readiness (such as TPM 2.0 and Secure Boot), second back up user data to external storage, third execute setup.exe from within the running desktop environment, fourth configure setup options to keep files and applications, and fifth perform post-installation validation including Windows Update and driver checks.
Step-by-Step Solution
Key Concept
In-Place OS Upgrade Workflow and Readiness Procedures