A desktop support technician needs to update an employee's workstation to a newer version of Windows. The employee requires that all existing personal files, configuration settings, and installed applications remain completely intact after the installation. Which OS installation method should the technician perform to fulfill this request?
- In-place upgradeAnswer
- BClean installation
- CUnattended CLI script deployment
- DApplication elevation repair
Answer
In-place upgrade
An in-place upgrade installs the newer operating system version over the existing system while retaining all user files, installed applications, and user preferences without requiring a drive format.
Step-by-Step Solution
Key Concept
OS Installation Methods: In-Place Upgrade vs. Clean Install
Estimated Time:45s