Question

Difficulty: EasyOS Installation and Upgrade Methods

A desktop support technician needs to update an employee's workstation to a newer version of Windows. The employee requires that all existing personal files, configuration settings, and installed applications remain completely intact after the installation. Which OS installation method should the technician perform to fulfill this request?

  1. In-place upgradeAnswer
  2. B
    Clean installation
  3. C
    Unattended CLI script deployment
  4. D
    Application elevation repair

Answer

In-place upgrade
An in-place upgrade installs the newer operating system version over the existing system while retaining all user files, installed applications, and user preferences without requiring a drive format.

Step-by-Step Solution

1
Identify the user requirements for the OS installation process.
The user requires keeping existing applications, settings, and files intact.
Determines whether a destructive or non-destructive installation method is required.
2
Compare operating system deployment and upgrade methods against these requirements.
An in-place upgrade is the only installation method designed to maintain user data, application states, and OS settings directly on the existing file system.
Clean installs and image deployments overwrite existing installations and data.

Key Concept

OS Installation Methods: In-Place Upgrade vs. Clean Install
Estimated Time:45s
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