Question

Difficulty: MediumSecurity Awareness Programs and Human Risk Management

Following an increase in security events involving remote employees working from public locations, an organization updates its security awareness program to focus on human risk management for mobile workers. Which of the following administrative and operational security awareness controls should the security team implement to directly address these human-centric risks? (Select TWO.)

  1. Mandatory awareness modules covering visual eavesdropping risks and requiring privacy filter usage in public spacesAnswer
  2. B
    Automated Network Access Control (NAC) posture checks that isolate non-compliant devices before allowing network entry
  3. Clear reporting procedures and timelines for personnel to notify security operations upon losing a mobile deviceAnswer
  4. D
    Targeted whaling simulation campaigns sent exclusively to executive staff regarding fraudulent wire transfer requests

Answer

The organization should implement mandatory awareness modules covering visual eavesdropping and privacy filter usage, alongside clear reporting procedures for lost or stolen mobile devices.
Educating mobile workers on visual eavesdropping risks alongside mandating privacy screen usage addresses the physical human risks of working in public. Additionally, establishing explicit protocols for employees to report missing devices ensures human compliance with incident handling escalation.

Step-by-Step Solution

1
Analyze the scenario risk environment
Identified human-centric risks associated with remote and mobile workers operating in public locations, specifically physical observation and mobile device loss.
Security awareness programs must tailor human risk mitigations to the specific operational environment of the target user group.
2
Evaluate the proposed options against human risk management criteria
Selected awareness modules targeting visual eavesdropping and prompt incident reporting procedures for lost devices.
These controls educate employees on behavioral expectations and operational reporting responsibilities specific to mobile public work.

Key Concept

Security Awareness Programs and Human Risk Management for Remote/Mobile Workforces
Estimated Time:1m 30s
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