A municipal library system plans to replace half of its physical reference desk staff with automated digital catalog kiosks, reasoning that this change will allow the library to reduce operating expenses without decreasing the total number of patrons served daily. Which of the following is an assumption upon which the library system's plan depends?
- The transition to automated digital catalog kiosks will not cause a significant number of patrons who require human assistance to stop visiting the library.Answer
- BAutomated digital catalog kiosks are significantly cheaper to maintain than traditional desktop computer terminals.
- CReplacing reference desk staff with automated kiosks will completely eliminate all operating expenses for the library system.
- DPatrons who use the automated kiosks will complete their reference queries faster than patrons who consult with human staff.
- EPrior reductions in library staffing at neighboring municipal branches led directly to lower overall patron attendance.
Answer
The transition to automated digital catalog kiosks will not cause a significant number of patrons who require human assistance to stop visiting the library.
The conclusion asserts that replacing human reference staff with kiosks will cut operating costs without reducing daily patron attendance. For this argument to hold, it must be true that patrons who rely on staff assistance will not be driven away by the change. Applying the Negation Test confirms that if these patrons stop visiting, total attendance will drop, directly disproving the library's claim.
Step-by-Step Solution
Key Concept
Identifying Necessary Assumptions via the Negation Test