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Difficulty: MediumUnfair Trade Practices

A life insurance producer reviews a client's existing whole life policy that was issued by a competing insurer. To secure a new sale, the producer intentionally provides an incomplete and misleading comparison of the surrender charges and cash value growth, convincing the client to cancel the current policy and purchase a new one from the producer. Based on state insurance regulations, which specific unfair trade practice has the producer committed?

  1. A
    Rebating
  2. TwistingAnswer
  3. C
    Churning
  4. D
    Coercion

Answer

The producer has committed the unfair trade practice known as twisting.
The correct answer accurately identifies the scenario as twisting. Twisting occurs when a producer makes false statements or incomplete, misleading comparisons of insurance policies to induce a client to lapse, surrender, or replace an existing policy with a new one.

Step-by-Step Solution

1
Analyze the actions of the producer in the given scenario.
The producer intentionally provided an incomplete and misleading comparison of two life insurance policies.
Identifying the core behavior is the first step to classifying the regulatory violation.
2
Identify the outcome intended by the producer's actions.
The misleading comparison was specifically used to convince the client to cancel an existing policy and purchase a new one.
The intent and outcome help distinguish between different prohibited sales practices.
3
Match the action and outcome to the statutory definitions of unfair trade practices.
The act of making misrepresentations or incomplete comparisons to induce policy replacement is legally defined as twisting.
Applying regulatory definitions directly to producer behavior determines the specific legal violation.

Key Concept

Unfair Trade Practices
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Topics

Unfair Trade Practices

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