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Question

Difficulty: EasyInternet and Telecommunications in Business Communication

A commercial firm adopts a technology that transmits real-time voice conversations over the internet to reduce international call expenses when contacting overseas trade partners. Which telecommunication service is being utilized?

  1. A
    Electronic Data Interchange (EDI)
  2. B
    Automated Teller Machine (ATM)
  3. Voice over Internet Protocol (VoIP)Answer
  4. D
    Intranet document publication

Answer

Voice over Internet Protocol (VoIP)
Voice over Internet Protocol (VoIP) allows commercial entities to transmit audio calls over standard internet connections instead of traditional telephone networks, significantly lowering long-distance call tariffs.

Step-by-Step Solution

1
Analyze the business communication need described in the stem.
The firm requires real-time voice transmission over internet networks to reduce international communication costs.
The key feature specified is making voice calls using internet infrastructure.
2
Evaluate the telecommunication options against the required business function.
Voice over Internet Protocol (VoIP) directly enables voice calls over internet protocol networks.
VoIP converts traditional audio voice signals into digital packets sent over internet connections.

Key Concept

Voice over Internet Protocol (VoIP) in Business Communication
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Topics

Internet and Telecommunications in Business Communication

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