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Difficulty: EasyE-Commerce and E-Business Models

Match each e-commerce model or electronic business category on the left with its corresponding commercial scenario on the right.

  • Business-to-Consumer (B2C)A retail buyer purchasing a textbook from an online bookstore for personal use
  • Consumer-to-Consumer (C2C)An individual selling a used wristwatch to another individual on an auction platform
  • Government-to-Citizen (G2C)A tax authority allowing residents to pay local property levies via a public portal
  • Electronic Business (E-Business)An enterprise using internal digital intranets for inventory management and automated payroll processing

Answer

Business-to-Consumer (B2C) pairs with a retail buyer purchasing a textbook online; Consumer-to-Consumer (C2C) pairs with an individual selling a used wristwatch on an auction platform; Government-to-Citizen (G2C) pairs with a tax authority enabling citizens to pay property levies online; Electronic Business (E-Business) pairs with an enterprise using internal intranets for automated inventory and payroll operations.
Each business model is correctly defined by the relationship between transaction participants: Business-to-Consumer (B2C) connects commercial firms directly with retail customers; Consumer-to-Consumer (C2C) facilitates trade between private individuals; Government-to-Citizen (G2C) provides public administrative services to residents; and Electronic Business (E-Business) encompasses broader internal digital management systems such as intranets.

Step-by-Step Solution

1
Identify the transaction participants for each commercial scenario
The bookstore sale involves a firm to a consumer (B2C), the watch sale is individual to individual (C2C), the tax payment is government to individual (G2C), and the intranet system represents internal corporate operations (E-Business).
Categorizing transactions requires assessing who the initiating and receiving entities are.
2
Differentiate e-commerce transaction models from general e-business operational systems
E-commerce focuses strictly on online buying and selling, whereas e-business includes internal operational infrastructure such as intranets and automated workflow systems.
Internal operational technology falls under the broader umbrella of e-business rather than consumer market trading.

Key Concept

Classification of E-Commerce Models and E-Business Operational Scope
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Topics

E-Commerce and E-Business Models

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