Connect the following routine healthcare encounters with the appropriate security protocol required to safeguard protected health information (PHI).
- A relative calls the nursing unit requesting the latest laboratory results for an admitted client.Verify the caller's identity and authorization using the facility's designated privacy code.
- A nurse is urgently called to assist another staff member while actively charting in a client's electronic file.Immediately lock the computer screen or log completely out of the system.
- At the conclusion of the shift, a nurse needs to discard a personal assignment sheet containing client vital signs.Deposit the document directly into the facility's designated secure shredding receptacle.
- A community member approaches the desk asking if a well-known local official is currently a patient on the floor.State that you cannot confirm or deny the presence of any individual in the facility.
Answer
The proper security protocols are: phone inquiries require privacy codes, unattended computer charts require logging off, physical notes require shredding, and public inquiries regarding patient presence require a refusal to confirm or deny.
Each correct pairing represents the fundamental, required nursing protocol for safeguarding different forms of protected health information (verbal communications, electronic records, physical paperwork, and general admission status) in compliance with standard privacy laws.
Step-by-Step Solution
Key Concept
Maintaining client confidentiality and information security requires specific, consistent daily actions to protect verbal, electronic, physical, and public relations data.
Estimated Time:1m 0s