A practical nurse (PN) is eating lunch in the hospital cafeteria. A staff member from another department sits down and asks, "I heard a local celebrity was admitted to your unit today. What is their diagnosis?" Which of the following is the most appropriate response by the PN?
- I cannot discuss any client's health information with you.Answer
- BThe client is stable, but I am not allowed to share the specific diagnosis.
- CYou should look up the electronic health record if you really want to know.
- DI can only tell you the diagnosis if you promise to keep it a secret.
Answer
The PN must clearly state that they cannot discuss any client's health information.
The correct response directly upholds confidentiality by refusing to disclose any protected health information. Nurses must not confirm a client's presence, status, or diagnosis to anyone who is not directly involved in their care, especially in public areas like a cafeteria.
Step-by-Step Solution
Key Concept
Under HIPAA and professional nursing standards, healthcare providers must not disclose or confirm any protected health information (PHI) to unauthorized individuals, including colleagues who are not directly involved in the client's care.