A home health licensed practical nurse (LPN) is visiting a client who is recovering from a recent stroke. The client's spouse of 40 years died unexpectedly two weeks ago. When the nurse arrives, the client yells, "Get out! I do not need your help or anyone else's!" Which response by the nurse is the most appropriate?
- AYou are going through the anger stage of grief right now, which is completely expected.
- You have experienced a tremendous loss. I will just sit here quietly with you.Answer
- CWhy are you directing your anger at me when I am only here to provide care?
- DGetting this upset is dangerous for your blood pressure and could cause another stroke.
Answer
The most appropriate response is to acknowledge the magnitude of the client's loss and offer a supportive, silent presence.
The correct response utilizes the therapeutic communication techniques of acknowledging the client's feelings and 'offering self.' Anger and displacement are normal manifestations of acute grief. By validating the magnitude of the loss and offering a quiet, non-judgmental presence, the nurse provides a safe environment for the client to process their emotions without feeling pressured, abandoned, or confronted.
Step-by-Step Solution
Key Concept
Therapeutic Communication in Acute Grief