Match each therapeutic communication technique with the most appropriate example of a practical nurse's statement.
- Exploring"Tell me more about what happened when you tried to take the new medication."
- Making observations"I notice you are clenching your fists and pacing the room."
- Broad opening"What would you like to focus on during our conversation today?"
- Restating"You are saying that the severe pain is keeping you awake at night."
Answer
Exploring matches with asking for more details; Making observations matches with noting physical behaviors; Broad opening matches with asking what to focus on; Restating matches with repeating the client's main idea.
Each nurse's statement demonstrates a specific therapeutic communication technique within the practical nurse's scope. 'Tell me more' exemplifies exploring by seeking depth. 'I notice you are' exemplifies making observations by neutrally pointing out behaviors. 'What would you like to focus on' exemplifies a broad opening by letting the client lead. 'You are saying that' exemplifies restating by repeating the core message.
Step-by-Step Solution
Key Concept
Therapeutic Communication Techniques