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Difficulty: EasySales Productivity Tools and Sales Console

A sales manager requests that inside sales representatives be able to view a list of open leads alongside a selected lead's record details simultaneously on a single screen in the Lightning Sales Console. Which feature should the administrator recommend to fulfill this requirement?

  1. Split ViewAnswer
  2. B
    Lead Conversion Field Mapping
  3. C
    Sales Process Stage Assignment
  4. D
    Standard Price Book Entries

Answer

Split View
Split View allows users in a Lightning Console app to open list views alongside record pages simultaneously, enabling reps to quickly switch between records without navigating back and forth.

Step-by-Step Solution

1
Analyze the business requirement.
The requirement asks for a dual-pane layout showing both a record list and record detail view at the same time.
Inside sales reps need high-speed record processing without losing list context.
2
Identify the Sales Console capability designed for multi-record viewing.
Split View provides a collapsible list view pane alongside open console tab records.
Split View is built directly into Lightning Console navigation to improve productivity.

Key Concept

Lightning Sales Console Split View Navigation
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Topics

Sales Productivity Tools and Sales Console

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