An administrator at Cloud Kicks is configuring Chatter for the custom object Order_Fulfillment__c. The operations team requires real-time updates in the record feed whenever the Fulfillment Status or Target Delivery Date fields are modified. Additionally, users need the ability to quickly create related records directly from the Chatter publisher on record pages. Which two administrative configurations are required to meet these business requirements? (Select TWO.)
- Enable Feed Tracking for the Order_Fulfillment__c object in Setup and select the Fulfillment Status and Target Delivery Date fields.Answer
- BAdd object-specific Quick Actions to the Quick Actions in the Salesforce Classic Publisher section of the object page layout.
- Add object-specific Quick Actions to the Salesforce Mobile and Lightning Experience Actions section of the object page layout.Answer
- DConfigure the Global Publisher Layout to include the object-specific Quick Actions for Order_Fulfillment__c.
- EEnable Feed Tracking under Company Information to allow automatic field updates across all custom object fields.
Answer
To meet the requirements, the administrator must enable Feed Tracking for the Order_Fulfillment__c object and select the specific fields, and add object-specific Quick Actions to the Salesforce Mobile and Lightning Experience Actions section on the object page layout.
Enabling Feed Tracking for Order_Fulfillment__c with the specified fields checked enables automated feed notifications whenever those fields change. Placing Quick Actions into the Salesforce Mobile and Lightning Experience Actions section of the assigned page layout makes those actions visible in the Chatter publisher on Lightning record pages.
Step-by-Step Solution
Key Concept
Chatter Feed Tracking configuration and Publisher Layout Action placement for Lightning Experience