An administrator at Universal Containers wants to enhance sales representative efficiency in the Lightning Sales Console by giving reps quick access to recent items and automated routine actions directly from the console footer bar. Which two productivity tools should the administrator add to the Lightning App Utility Bar? (Select two.)
- History utility component to allow reps to quickly view and reopen recently visited records and workspace tabsAnswer
- Macros utility component to enable reps to perform repetitive multi-step tasks with a single clickAnswer
- COpportunity Stage Manager utility component to assign stage picklist values directly to record types without creating a Sales Process
- DLead Conversion Mapping utility component to map custom lead fields to custom account fields during record navigation
Answer
The administrator should add the History utility component and the Macros utility component to the Lightning App Utility Bar.
The History utility component and Macros utility component are standard Lightning tools configured within the Utility Bar. The History component allows reps to rapidly navigate back to recently viewed records and subtabs, while the Macros component lets users execute multi-step automated field updates and routine actions.
Step-by-Step Solution
Key Concept
Lightning Sales Console Utility Bar Configuration