Question

Difficulty: MediumProducts, Price Books, and Opportunity Line Items

A Salesforce Administrator at Vanguard Cyber Solutions is introducing a new software offering named ThreatShield Pro. The administrator created the Product record and marked it as Active. When attempting to add ThreatShield Pro to the custom Enterprise Price Book, Salesforce displays an error preventing the record from being saved. Which action must the administrator take first before ThreatShield Pro can be added to any custom price book?

  1. Create and activate an entry for ThreatShield Pro in the Standard Price Book.Answer
  2. B
    Add ThreatShield Pro directly to the Enterprise Price Book with a list price of zero.
  3. C
    Map the custom product fields to Opportunity Line Item fields in Lead Conversion settings.
  4. D
    Assign ThreatShield Pro to the Sales Process linked to the active Opportunity Stage.

Answer

The administrator must create and activate a entry in the Standard Price Book for the product before adding it to custom price books.
In Salesforce core administration, a product must have an active entry in the Standard Price Book before it can be assigned to custom price books. The standard price establishes the default baseline value required by the architecture.

Step-by-Step Solution

1
Identify the standard price prerequisite for products
Recognize that Salesforce requires a valid Standard Price Book entry prior to custom price book entries
Salesforce architecture mandates a standard price baseline for all active products across price books
2
Create the standard price entry
Add a price entry to the Standard Price Book for ThreatShield Pro and set its status to active
This satisfies the system constraint allowing custom price books to reference the product
3
Add to custom price books
Successfully save ThreatShield Pro in the custom Enterprise Price Book
The prerequisite standard price entry now exists

Key Concept

Standard Price Book Entry Prerequisite
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