Question

Difficulty: Very hardProducts, Price Books, and Opportunity Line Items

Apex Global Energy is launching a new commercial solar battery system called 'VoltGrid X' for regional enterprise customers. The Salesforce Administrator must establish the complete product catalog hierarchy so sales representatives can add VoltGrid X to opportunities using a dedicated regional custom price book. What is the correct sequence of administrative steps required to achieve this configuration in Salesforce?

  1. 1Create the 'VoltGrid X' Product record and set its status to Active.
  2. 2Create an active Standard Price Book Entry for 'VoltGrid X' with a standard price in the required currency.
  3. 3Create the 'Enterprise Regional Solar' Custom Price Book record and set it to Active.
  4. 4Create a Custom Price Book Entry linking 'VoltGrid X' to the 'Enterprise Regional Solar' price book with a list price.
  5. 5Select the 'Enterprise Regional Solar' price book on an Opportunity and add 'VoltGrid X' as an Opportunity Line Item.

Answer

The correct sequence begins with creating and activating the Product record, followed by establishing an active Standard Price Book Entry. Next, the administrator creates and activates the Custom Price Book, creates the Custom Price Book Entry linking the product to the custom price book with a list price, and finally adds the product as an Opportunity Line Item under that custom price book.
In Salesforce Core Administration, setting up products for custom price books follows a strict dependency chain. First, the Product record must be created and activated. Second, an active Standard Price Book Entry must be defined for each currency used, as Salesforce requires a standard price as a prerequisite for any custom pricing. Third, the Custom Price Book must be created and set to active. Fourth, the Custom Price Book Entry is created to assign a list price to the product within that specific custom price book. Finally, the price book can be selected on an Opportunity to add the product as an Opportunity Line Item.

Step-by-Step Solution

1
Create and activate the Product record
The base Product object for 'VoltGrid X' exists in the catalog.
All price book entries and opportunity line items depend on an active base Product record.
2
Create an active Standard Price Book Entry
A standard price entry in the target currency is associated with the product.
Salesforce architecture mandates an active Standard Price Book entry before any custom price book entries can be created for a product.
3
Create and activate the Custom Price Book
The 'Enterprise Regional Solar' custom price book is created and enabled.
A custom price book must exist and be active to hold customized list prices for specific customer segments.
4
Create the Custom Price Book Entry
The product is assigned a custom list price within the new price book.
With both the prerequisite standard price entry and active custom price book present, the custom price book entry can be successfully saved.
5
Add the product as an Opportunity Line Item
Sales reps can quote and sell 'VoltGrid X' using the custom price book on opportunities.
Once the custom price book entry is active, the product can be selected on opportunities that use that price book.

Key Concept

Salesforce Product and Price Book setup dependency sequence
Estimated Time:3m 0s
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