Question

Difficulty: MediumLead Lifecycle and Lead Conversion

A Salesforce administrator at a global logistics company is configuring Lead Custom Field Mapping to support lead conversion into Account and Contact records. Which two statements correctly describe the rules and system behavior for mapping custom Lead fields during lead conversion?

  1. Custom Lead picklist fields can only be mapped to custom picklist fields on the target Account, Contact, or Opportunity objects.Answer
  2. B
    Custom Lead fields can be mapped to standard fields on the Account, Contact, or Opportunity objects as long as their data types are compatible.
  3. C
    If a custom Lead field's data type is modified in setup, Salesforce automatically updates and preserves the existing Lead conversion field mapping.
  4. Changing the data type of a custom Lead field that is currently mapped for conversion deletes the existing mapping configuration.Answer

Answer

The correct statements are that custom Lead picklist fields must be mapped to custom picklist fields on target objects, and changing the data type of a mapped custom Lead field deletes its existing conversion mapping configuration.
Custom Lead fields can only map to custom fields on Account, Contact, or Opportunity records, requiring matching data types such as picklist-to-picklist. Additionally, changing a custom Lead field's data type deletes its conversion field mapping in setup.

Step-by-Step Solution

1
Evaluate target field mapping restrictions for custom Lead fields.
Salesforce enforces that custom Lead fields can only be mapped to custom fields (not standard fields) on Account, Contact, or Opportunity, and the data types must align (e.g., picklist to picklist).
This maintains structural integrity across objects during conversion.
2
Evaluate the impact of changing custom Lead field data types on existing mappings.
Altering a mapped field's data type clears its mapping entry in Lead Custom Field Mapping.
Data type alterations invalidate pre-existing type compatibility rules in the conversion setup.

Key Concept

Rules governing Salesforce Lead Custom Field Mapping and data type changes.
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