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Difficulty: MediumProcess Builder Capabilities

A Salesforce Administrator is asked to automate several business actions when a Contract record status is updated to 'Activated'. The requirements include: creating a follow-up Task, posting an update to the related Account Chatter feed, sending an Email Alert to the contract owner, and deleting temporary draft attachment records associated with the contract. Which requirement CANNOT be accomplished using native Process Builder actions without invoking Apex code or Flow Builder?

  1. Deleting temporary draft attachment records associated with the contractAnswer
  2. B
    Creating a follow-up Task assigned to the contract owner
  3. C
    Posting an update to the related Account Chatter feed
  4. D
    Sending an Email Alert to the contract owner

Answer

Deleting temporary draft attachment records associated with the contract
Process Builder lacks native functionality to perform DML delete operations on records. To automatically delete records upon criteria evaluation, an administrator must call an autolaunched Flow or use Apex code.

Step-by-Step Solution

1
Review the native action types available in Process Builder
Process Builder native actions include: Create a Record, Update Records, Send Email Alert, Post to Chatter, Submit for Approval, Call Code/Process, and Send Custom Notification.
Understanding out-of-the-box declarative boundaries helps identify missing capabilities.
2
Evaluate the deletion requirement against Process Builder capabilities
Process Builder cannot execute record deletion operations directly.
Record deletion requires record-triggered flows, autolaunched flows, or Apex triggers.

Key Concept

Process Builder Native Action Capabilities and Limitations
Estimated Time:1m 15s
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Topics

Process Builder Capabilities

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