A Salesforce Administrator at Solaris Biotech is creating a custom price book named 'Government Healthcare Price Book' to offer discounted rates for public sector clients. However, when the administrator tries to add a newly created and activated product, 'BioScan Pro', to this custom price book, the system prevents the action. What must the administrator do to allow the product to be added to the custom price book?
- Add an active list price entry for the product in the Standard Price Book.Answer
- BMap custom product fields to Opportunity Line Item fields in Setup.
- CAssign the product to an active Sales Process before adding it to custom price books.
- DConfigure the product record type picklist values to include custom price books.
Answer
Add an active list price entry for the product in the Standard Price Book.
Salesforce enforces a standard architecture requirement where a product must have an active price in the Standard Price Book before it can be included in any custom price book. Creating and activating the standard price entry resolves the issue.
Step-by-Step Solution
Key Concept
Standard Price Book Prerequisite for Custom Price Books